Pricing

Plans for every way you work.

Monthly Yearly

Free

Conversations Conversations can include many messages, which can be camera or screen video recordings, audio-only recordings, and/or text messages.: Unlimited
Message history The length of time messages will remain visible.: 30 days
Recording time limit The cap (if any) on the duration of each video or audio recording.: 1 minute
Respondents Respondents are people who create responses to your conversations and send you messages via your intake page(s).: Unlimited
Team members Team members include you as the account owner and any other team members you invite to access, manage and create conversations in your organization's ZipMessage account.: Just you
Browser extensions Install the ZipMessage Chrome or Firefox extensions for easy access to launch a new conversation while browsing the web.: Yes
Intake Pages Intake Pages are shareable pages where others can send you (or your team) a message, which begin a new conversation. Your custom URL is the link to your primary intake page and you can have additional secondary intake pages.: 1
Intake Page redirect URL When someone submits a message via your intake page(s), you can choose to redirect them to the conversation that their message creates or a hosted "success" page on ZipMessage. Alternatively, this feature lets you set your own URL to redirect users to after they submit a message via your intake page(s).
Message templates Create pre-recorded message templates that can be inserted into any conversation (think, "canned responses" but with video). You can also display a message template as a welcome video shown on an intake page.
Camera background images Replace your camera recording background with a custom background image. Set a default camera background image for your account. Each user can set their own default background images as well.: Stock images
Custom URL Claim your own name or brand as your ZipMessage link (zipmessage.com/your-name). This URL is your primary intake page and is the base URL for all your conversation links.
Transcriptions All audio and video recordings will be automatically transcribed to text and displayed below each message. Transcriptions also enables your messages to be searchable by keywords.
Internal messages Internal messages are visible only to you and your team members and not visible to clients, guests, and other viewers. Useful for posting internal—non-client-facing—notes about a conversation with a client.
Merge multiple recordings When a conversation has multiple messages, stitch them together and download as a single MP3 audio or MP4 video file with a single click.
Set limits on messages Limit the types of messages (camera, screen, mic, text) that respondents can create and set custom time limits on their recorded messages.
Slack integration Directly integrate ZipMessage with your Slack Workspace so that new messages and conversation threads show up in Slack and you can start new ZipMessage conversations using the slash command in Slack.
Zapier integration Access the ZipMessage Zapier integration, which enables you to integrate ZipMessage with thousands of popular apps.
Webhooks Send webhooks to your API or service when events happen in ZipMessage, such a new conversation, a new message, and when a message has been played.
Developer API Access the ZipMessage Developer API, which enables you to build custom integrations with ZipMessage.
Remove ZipMessage branding Ability to remove "powered by ZipMessage" shown at the bottom of your public conversations and intake pages.

Basic

$19/month $15/month

Conversations Conversations can include many messages, which can be camera or screen video recordings, audio-only recordings, and/or text messages.: Unlimited
Message history The length of time messages will remain visible.: 90 days
Recording time limit The cap (if any) on the duration of each video or audio recording.: No limit
Respondents Respondents are people who create responses to your conversations and send you messages via your intake page(s).: Unlimited
Team members Team members include you as the account owner and any other team members you invite to access, manage and create conversations in your organization's ZipMessage account.: Just you
Browser extensions Install the ZipMessage Chrome or Firefox extensions for easy access to launch a new conversation while browsing the web.: Yes
Intake Pages Intake Pages are shareable pages where others can send you (or your team) a message, which begin a new conversation. Your custom URL is the link to your primary intake page and you can have additional secondary intake pages.: 1
Intake Page redirect URL When someone submits a message via your intake page(s), you can choose to redirect them to the conversation that their message creates or a hosted "success" page on ZipMessage. Alternatively, this feature lets you set your own URL to redirect users to after they submit a message via your intake page(s).: Yes
Message templates Create pre-recorded message templates that can be inserted into any conversation (think, "canned responses" but with video). You can also display a message template as a welcome video shown on an intake page.: 1
Camera background images Replace your camera recording background with a custom background image. Set a default camera background image for your account. Each user can set their own default background images as well.: Upload your own
Custom URL Claim your own name or brand as your ZipMessage link (zipmessage.com/your-name). This URL is your primary intake page and is the base URL for all your conversation links.: Yes
Transcriptions All audio and video recordings will be automatically transcribed to text and displayed below each message. Transcriptions also enables your messages to be searchable by keywords.: Yes
Internal messages Internal messages are visible only to you and your team members and not visible to clients, guests, and other viewers. Useful for posting internal—non-client-facing—notes about a conversation with a client.: Yes
Merge multiple recordings When a conversation has multiple messages, stitch them together and download as a single MP3 audio or MP4 video file with a single click.: Yes
Set limits on messages Limit the types of messages (camera, screen, mic, text) that respondents can create and set custom time limits on their recorded messages.: Yes
Slack integration Directly integrate ZipMessage with your Slack Workspace so that new messages and conversation threads show up in Slack and you can start new ZipMessage conversations using the slash command in Slack.: Yes
Zapier integration Access the ZipMessage Zapier integration, which enables you to integrate ZipMessage with thousands of popular apps.: Yes
Webhooks Send webhooks to your API or service when events happen in ZipMessage, such a new conversation, a new message, and when a message has been played.: Yes
Developer API Access the ZipMessage Developer API, which enables you to build custom integrations with ZipMessage.
Remove ZipMessage branding Ability to remove "powered by ZipMessage" shown at the bottom of your public conversations and intake pages.

Premium

$39/month $29/month

Unlimited

No limit

Unlimited

5 Team Members

Additional members:
$86/user/month

Unlimited

Upload your own

Conversations Conversations can include many messages, which can be camera or screen video recordings, audio-only recordings, and/or text messages.	Unlimited	Unlimited	Unlimited
Message history The length of time messages will remain visible.	30 days	90 days	Unlimited
Recording time limit The cap (if any) on the duration of each video or audio recording.	1 minute	No limit	No limit
Respondents Respondents are people who create responses to your conversations and send you messages via your intake page(s).	Unlimited	Unlimited	Unlimited
Team members Team members include you as the account owner and any other team members you invite to access, manage and create conversations in your organization's ZipMessage account.	Just you	Just you	5 Team members Additional members: $86/month/user
Browser extensions Install the ZipMessage Chrome or Firefox extensions for easy access to launch a new conversation while browsing the web.	Yes	Yes	Yes
Camera background images Replace your camera recording background with a custom background image. Set a default camera background image for your account. Each user can set their own default background images as well.	Stock images	Upload your own	Upload your own
Intake Pages Intake Pages are shareable pages where others can send you (or your team) a message, which begin a new conversation. Your custom URL is the link to your primary intake page and you can have additional secondary intake pages.	1	1	Unlimited
Intake Page redirect URL When someone submits a message via your intake page(s), you can choose to redirect them to the conversation that their message creates or a hosted "success" page on ZipMessage. Alternatively, this feature lets you set your own URL to redirect users to after they submit a message via your intake page(s).		Yes	Yes
Message templates Create pre-recorded message templates that can be inserted into any conversation (think, "canned responses" but with video). You can also display a message template as a welcome video shown on an intake page.		1	Unlimited
Custom URL Claim your own name or brand as your ZipMessage link (zipmessage.com/your-name). This URL is your primary intake page and is the base URL for all your conversation links.		Yes	Yes
Transcriptions All audio and video recordings will be automatically transcribed to text and displayed below each message. Transcriptions also enables your messages to be searchable by keywords.		Yes	Yes
Internal messages Internal messages are visible only to you and your team members and not visible to clients, guests, and other viewers. Useful for posting internal—non-client-facing—notes about a conversation with a client.		Yes	Yes
Merge multiple recordings When a conversation has multiple messages, stitch them together and download as a single MP3 audio or MP4 video file with a single click.		Yes	Yes
Set limits on messages Limit the types of messages (camera, screen, mic, text) that respondents can create and set custom time limits on their recorded messages.		Yes	Yes
Slack integration Directly integrate ZipMessage with your Slack Workspace so that new messages and conversation threads show up in Slack and you can start new ZipMessage conversations using the slash command in Slack.		Yes	Yes
Zapier integration Access the ZipMessage Zapier integration, which enables you to integrate ZipMessage with thousands of popular apps.		Yes	Yes
Webhooks Send webhooks to your API or service when events happen in ZipMessage, such a new conversation, a new message, and when a message has been played.		Yes	Yes
Developer API Access the ZipMessage Developer API, which enables you to build custom integrations with ZipMessage.			Yes
Remove ZipMessage branding Ability to remove "powered by ZipMessage" shown at the bottom of your public conversations and intake pages.			Yes

“I just upgraded ZipMessage from Basic to Premium. It’s that good! I use it for communicating with my students and podcast listeners.”

Joe Casabona, Consultant & Teacher

Answers to common questions

What’s the difference between a team member and a respondent?

You can invite unlimited respondants to your messages in ZipMessage at no extra cost. Respondants are people who can see a conversation you’ve created and post their response to it. Respondants can be anynymous or logged-in users (you can control which are allowed in each of your conversations).

Team members are usually people who work within your company and who’ve been invited to access conversations in your company’s ZipMessage account as well as create new conversations in your account.

If your team is larger than the number of team members that premium plan includes, each additional team member adds a small additional cost per user (see above).

Can multiple people participate in a conversation?

Yes! Conversations can be 1-to-1 or multiple people (a group conversation). Or, you can open a conversation to the public and share it with many people!

Are there limits on the length of recordings or number of recordings?

If you’re on any paid plan, your recordings (and your respondent’s recordings) can be any length. If you’re on the free plan, recording time is limited.

Can I manage who is able to view or post messages in a conversation?

Yes, conversations can be made “Public” or “Private”.

When a conversation is public, then anyone who you share the URL with can view it. Optionally, you can allow anyone to post messages into this conversation as well, and optionally allow those messages to be published anonymously or require a name and email.

When a conversation is private, then only those you personally invite will be able to see and/or post messages to the conversation.

Will messages expire?

If you’re on the Premium plan, you'll have unlimited message history, which means your messages never expire as long as your Premium plan remains active.

If you’re on the Basic or Free plan, your messages remain available for playback for several weeks or months (see above).

Can recordings be exported?

Yes, all recordings can be exported as MP4 video. Audio recordings can be exported as MP3 audio.

I have other questions or feature requests...

Get in touch!

Send us an email or send us a message via ZipMessage!

“We switched to ZipMessage and I'm really glad we did. Posting videos back-and-forth is so helpful for clarifying a point.”

Justin Jackson, co-founder, Transistor.fm

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Plans for every way you work.

Free

Basic

Premium

Answers to common questions

What’s the difference between a team member and a respondent?

Can multiple people participate in a conversation?

Are there limits on the length of recordings or number of recordings?

Can I manage who is able to view or post messages in a conversation?

Will messages expire?

Can recordings be exported?

I have other questions or feature requests...

Scale your client relationships with ZipMessage

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Scale your client relationships
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