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Plans for every way you work.

Monthly Yearly

Free

Conversations
Unlimited
Message history
30 days
Recording time limit
1 minute
Respondents
Unlimited
Team members
Just you
Browser extensions
Yes
Intake Pages
1
Intake Page redirect URL
Message templates
Camera background images
Stock images
Custom URL
Transcriptions
Edit recordings
Internal messages
Merge multiple recordings
Set limits on messages
Slack integration
Zapier integration
ConvertKit integration
Webhooks
Developer API
Remove ZipMessage branding

Basic

$19/month

Conversations
Unlimited
Message history
90 days
Recording time limit
No limit
Respondents
Unlimited
Team members
Just you
Browser extensions
Yes
Intake Pages
1
Intake Page redirect URL
Yes
Message templates
1
Camera background images
Upload your own
Custom URL
Yes
Transcriptions
Yes
Edit recordings
Yes
Internal messages
Yes
Merge multiple recordings
Yes
Set limits on messages
Yes
Slack integration
Yes
Zapier integration
Yes
ConvertKit integration
Yes
Webhooks
Yes
Developer API
Remove ZipMessage branding

Premium

$39/month

Conversations
Unlimited
Message history
Unlimited
Recording time limit
No limit
Respondents
Unlimited
Team members

5 Team Members

Additional members:
$8/user/month

Intake Pages
Unlimited
Browser extensions
Yes
Intake Page redirect URL
Yes
Message templates
Unlimited
Camera background images
Upload your own
Custom URL
Yes
Transcriptions
Yes
Edit recordings
Yes
Internal messages
Yes
Merge multiple recordings
Yes
Set limits on messages
Yes
Slack integration
Yes
Zapier integration
Yes
ConvertKit integration
Yes
Webhooks
Yes
Developer API
Yes
Remove ZipMessage branding
Yes
Joe Casabona

“I just upgraded ZipMessage from Basic to Premium. It’s that good! I use it for communicating with my students and podcast listeners.”

Joe Casabona, Consultant & Teacher

Answers to common questions

What’s the difference between a team member and a respondent?

You can invite unlimited respondants to your messages in ZipMessage at no extra cost. Respondants are people who can see a conversation you’ve created and post their response to it. Respondants can be anynymous or logged-in users (you can control which are allowed in each of your conversations).

Team members are usually people who work within your company and who’ve been invited to access conversations in your company’s ZipMessage account as well as create new conversations in your account.

If your team is larger than the number of team members that premium plan includes, each additional team member adds a small additional cost per user (see above).

Can multiple people participate in a conversation?

Yes! Conversations can be 1-to-1 or multiple people (a group conversation). Or, you can open a conversation to the public and share it with many people!

Are there limits on the length of recordings or number of recordings?

If you’re on any paid plan, your recordings (and your respondent’s recordings) can be any length. If you’re on the free plan, recording time is limited.

Can I manage who is able to view or post messages in a conversation?

Yes, conversations can be made “Public” or “Private”.

When a conversation is public, then anyone who you share the URL with can view it. Optionally, you can allow anyone to post messages into this conversation as well, and optionally allow those messages to be published anonymously or require a name and email.

When a conversation is private, then only those you personally invite will be able to see and/or post messages to the conversation.

Will messages expire?

If you’re on the Premium plan, you'll have unlimited message history, which means your messages never expire as long as your Premium plan remains active.

If you’re on the Basic or Free plan, your messages remain available for playback for several weeks or months (see above).

Can recordings be exported?

Yes, all recordings can be exported as MP4 video. Audio recordings can be exported as MP3 audio.

I have other questions or feature requests...

Justin Jackson

“We switched to ZipMessage and I'm really glad we did. Posting videos back-and-forth is so helpful for clarifying a point.”

Justin Jackson, co-founder, Transistor.fm

Scale your client relationships with ZipMessage

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